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Mental Health Resources

If there is a serious and immediate safety concern, please call 9-1-1 or PAPD at 650-329-2413.

For additional resources for you and your family, please follow this link for a variety or resources put together for the Palo alto School District!

Please use one of the following crisis resources if you need immediate help:

  • Call 911 and request a C.I.T. (crisis intervention team) trained officer to assist you.
  • Crisis Text Line: text "home" to 741-741.
  • National Suicide Prevention Hotline: 1-800-273-8255.
  • Bill Wilson Youth Hotline (24-hour Suicide & Crisis Line): 408-850-6125.
  • Trevor Lifeline LGBTQQ+ Crisis Support: 1-866-488-7386.

Santa Clara County Residents

  • Uplift Family Services Mobile Crisis Line: (408)-379-9085.
  • Alum Rock Counseling Center: (408) 294-0579.

San Mateo County Residents

StarVista (650) 579-0350 for 24/7 phone crisis consultation for next steps.

The Wellness Center looks forward to supporting you and if you have any difficulty accessing the form or questions please email:

Gunn form link: Gunn Wellness Center Virtual Support Request Form.

24/7 Crisis Help Lines and Text Line Crisis Text Line

  • Crisis Text Line: text HELLO to 741741
  • Youth and Teen Suicide and Crisis Hotline: 888-247-7717
  • Santa Clara County Suicide and Crisis Hotline: 855-278-4204
  • RAINN National Sexual Assault Hotline: 800-656-HOPE
  • Trevor Lifeline for LGBTQ+ 24/7: 1-866-488-7386
  • Trevor: Text TREVOR to 1-202-304-1200 M-F 12:00-7:00PM Pacific Time.

Long-Term Resources


To offer free resources to students who need mental health support, Palo Alto Unified School District has partnered with “tbh,” an online mental health service provider.

Tbh offers a variety of resources to students, including virtual one-on-one sessions, personalized therapist-led support groups, real time messaging support and an interactive mental health resources library.

Care Solace

PAUSD has a contract with Care Solace which covers our entire community. Care Solace is an online resource with a live 24/7 concierge line to assist individuals in finding local mental health related programs, including counseling services. To use Care Solace, individuals answer 10 basic questions in order to receive an extensive list of referrals to applicable care providers.

Care Solace is now available for use by Palo Alto students, staff, and families at no cost. Please note, this service is an optional resource available by choice and is not mandatory in any way. Care Solace does not require a user's name, address, phone number, or date of birth. All of the information that is entered on their platform is completely confidential and stored securely.

Please visit Care Solace if you are interested in seeking counseling-related services. If you have questions, contact PAUSD Wellness and Support Services at (650) 329-3769.


Developed by the Stanford Center for Youth Mental Health and Wellbeing in partnership with local and state government and community groups, allcove offers a safe place where youth and young adults can find community, support, advice, and a moment of pause before turning to face the challenges of their daily lives again. 

allcove's powerful approach comes directly from the people it serves: youth. Youth Advisory Groups (YAGs) design each allcove center's environments and processes, creating an atmosphere that meets each person's and each community's needs!

To learn more about their services and what they offer visit